Hirers receive 100 free miles per day – after which the mileage charge is 10p +VAT per mile.
For own insurance quotes please contact the pick-up branch.
We DO NOT insure multi drop, delivery or courier work. Insurance will be revoked and customer will be liable if found to be using our vehicles for this type of work.
All our hires run from 8am to 8am GMT.
You need to have held a full license and driven regularly for the last 12 months to drive this vehicle. When collecting this vehicle you will need to bring your Full driving licence (For UK licence please bring your DVLA licence check code so that we can complete an online licence check), your Credit/Debit card and 2x utility bills as proof of address.
Travelling abroad? With prior authorisation and additional charges, we can arrange additional vehicle insurance to take the vehicle outside of the UK. However we can ONLY cover vehicles that are used in the UK with our breakdown assistance. Vehicles taken abroad MUST arrange FULL 5 star European breakdown cover with either the AA or RAC. Cover must provide roadside assistance, full recovery back to the UK and provide a suitable replacement vehicle to continue your journey. Failure to do so may cause the vehicle to be stopped, impounded, seized and additional costs added. Please call your local branch to arrange and have a quote provided.
There is a small extra cost for any additional drivers of £4.50 per driver per day if required.
We endeavor to provide all our customers with the vehicle they request; unfortunately we cannot guarantee a particular model or every specification.
Included in the price
All prices quoted include value added tax (VAT) at 20%.
VAT registered business can claim this VAT amount back from HMRC and full VAT receipts are supplied as part of the rental agreement contract provided upon collection.
Basic insurance cover is included in the quotations and arranged for you with a trusted third party insurer.
The hirer is always responsible for up to their excess amount for any damage unless covered by CDW (Collision Damage Waiver). We require all drivers to fill out a form upon pickup and show their full driver’s licence and 2x additional proofs of address. There is a small extra cost for any additional drivers of £4.50 per driver per day if required. The only things not covered by the insurance is anything that comes down to negligence i.e. interior, tyre damage, overhead/roof damage, etc. Failure to abide by the terms and conditions of each hire may revoke the insurance cover and thus make the hirer fully liable. Please see full terms on the hire contract and the additional insurance page issued on collection.
Please see full terms on the hire contract and the additional insurance page issued on collection or contact us for full details.
Full UK Breakdown Cover
For your peace of mind, Kendall Cars provide a 24-hour emergency telephone service through Active Fleet Solutions who use the RAC for roadside assistance 0844 800 1980. This breakdown cover is exclusive to the UK and the insured drivers only. Driver induced faults are not covered by our breakdown insurance and therefore are chargeable by the RAC/AFS or through Kendall Cars. These include, but are not limited
This breakdown cover is exclusive to the UK and the insured drivers only. Driver induced faults are not covered by our breakdown insurance and therefore are chargeable by the RAC/AFS or through Kendall Cars. These include, but are not limited to: Misfuel, Wheel change, Out of fuel, Lockout, Lost/broken key, RTA recovery (unless fault of 3rd party). We do not provide breakdown cover for vehicles going off the UK mainland.
We do not provide breakdown cover for vehicles going off the UK mainland.
Low Cost Additional Drivers
There is a small extra cost for any additional drivers of £4.50 per driver per day if required. Every driver must complete a proposal form and produce their licence in the office to be added to our insurance policy.
Not included in the price
We do not have fuel pumps on site or the capability to refill before every hire, therefore customers are expected to return the vehicle with the same amount of fuel in the tank as when the vehicle was first picked up. eg if the vehicle is picked up and has half a tank of fuel, then it is to be returned with half a tank or the hirer will be charged. A note of the fuel type is marked on the hire contract and on each vehicles fuel cap. Any costs associated with using the wrong fuel is not covered by the insurance.
London Congestion Charge
The hirer is responsible for paying the daily Congestion Charge fee when they travel into the Congestion Zone. It should be paid on the day you enter the Congestion Charging zone, however, you do have until midnight the next working day to pay (although it is a slightly higher charge if not paid on the day). You can pay via the internet www.tfl.gov.uk or by phone 0333 200 1000. Please ensure you enter the correct registration number (check the make and model listed is the same as the one on your rental agreement). Please record and keep the receipt details.
For details of the area covered by the zone please consult the Transport for London website and when driving look out for signs saying you are entering the Congestion Charging and a large white ‘C’ painted on the road.
Failure to pay the congestion charge will result in Kendalls having to complete paperwork on your behalf, which therefore results in an admin fee to cover costs. Minimum charge is £25.00
You are covered for the cost of repairing or replacing the vehicle (or parts of it) if it gets damaged or stolen, however, please be aware you will have to pay a fixed amount towards the replacement cost. This is known as the insurance excess or deposit.
Excess amounts vary by branch and vehicle and should be checked at the time of booking. Alternatively, contact your local branch for full details.
Non-UK Mainland Hires
All quotes provided are for use on the UK Mainland only. If you require the vehicle to be taken to the continent or off the UK mainland you will need to contact your preferred pickup branch directly to organise a continental hire agreement and request a quote.
CDW (Collision Damage Waiver)
CDW is not included with the online quote. However it can be added when booking online or in the office upon collection. Bookings quoted over the phone will have CDW added automatically for peace of mind and to speed up quotes, but can be removed if not required.
NEW CDW cover now available
Reduce the stress and financial worry of paying the higher insurance liability if you are involved in a collision. Our CDW cover reduces your liability if you have a collision whilst driving a hire vehicle, or damage that is caused to the vehicle whilst parked or unattended. Collision Damage Waiver (CDW) reduces the excess payable by the hirer in the event that the hired vehicle has been involved in a collision. This is a contractual waiver that must be taken at the start of the rental period rather than an insurance product. Typically, this will reduce the excess from between £1000-£1500 down to the deposit amount (£300 – £500). This depends on endorsements, driving experience, type of vehicle being hire and the intended use of the vehicle.
Our cover also removes the liability for LOU (Loss of use) following after a accident whereby you can be liable for up to two weeks LOU while the vehicle is in for repairs. CDW reduces this to zero.
The CDW option will be available during the checkout process.
* Prices listed above show our standard Home Counties base rate - please note prices may increase or decrease based on the hire locations and dates required.
Prices may be higher for London branches.
For an accurate quote please use the booking quote form.